PEACH AVENUE SHIPPING POLICY
We know you’re excited to get your order, and we’re just as excited to send it your way! Here’s everything you need to know about our shipping process.
WHERE WE SHIP & SHIPPING COSTS
We ship Australia-wide and to select international destinations. Shipping rates and times vary depending on your location.
| Destination | Standard Shipping | Estimated Delivery (Business Days) |
|---|---|---|
| Australia (Orders $100+) | FREE | 6-12 Days |
| Australia (Orders Under $100) | $8.95 | 6-12 Days |
| New Zealand (Orders $100+) | FREE | 7-15 Days |
| New Zealand (Orders Under $100) | $9.95 | 7-15 Days |
| United States | $9.95 | 8-12 Days |
| Canada | $9.95 | 8-12 Days |
| United Kingdom | $9.95 | 8-12 Days |
| Europe (Select Countries) | $9.95 | 8-12 Days |
| International (Other Regions) | $9.95 | 5-15 Days |
🚀 Express shipping options may be available at checkout depending on your location.
ORDER PROCESSING & TRACKING
- Orders are processed within 1-3 business days (excluding pre-orders and peak sale periods).
- You’ll receive a Shipping Confirmation Email with a tracking link as soon as your order is on its way.
- Tracking updates may take 24 hours to reflect once the carrier picks up your package.
- Pre-orders: If you’ve ordered a pre-sale item, we don’t recommend selecting express shipping.
💡 Tip: If you don’t see tracking updates immediately, don’t worry—carriers can take a little time to scan and update packages.
CUSTOMS, DUTIES & TAXES
- For international orders, import duties and taxes are not included at checkout. These fees are set by your country and must be paid upon delivery.
- If a package is refused due to unpaid duties, the customer is responsible for return shipping costs.
- Peach Avenue cannot declare purchased items as gifts or undervalue them on customs forms.
CHANGES & ADDRESS ISSUES
- Need to change your shipping address? Contact us ASAP before your order ships at info@thepeachavenue.com.
- Once an order has shipped, we’re unable to make changes to the address.
HOLIDAY & PEAK SEASON SHIPPING
- High order volumes or extreme weather may cause unexpected shipping delays. We appreciate your patience during these times!
Do you still have questions? Reach out to us at info@thepeachavenue.com and we’ll be happy to help! 💕